1. What are cookies?
Cookies are small text files stored on your device when you visit a website. They are used to remember preferences, facilitate browsing, improve security and collect statistical information about site usage.
We also use similar technologies such as pixels, web beacons and browser local storage when they perform an equivalent function.
2. Types of cookies we use
2.1. Technical or necessary cookies
These are essential for the operation of the Platform. They enable authentication, maintain the logged-in session, remember language or security preferences and ensure the stability of the service. They cannot be disabled through our interface without affecting the basic functionality of the application.
2.2. Analytics cookies
These help us understand how users interact with the Platform, which pages they visit and how we can improve the experience. We use Google Analytics with settings designed to minimise the collection of personal data.
2.3. Advertising and marketing cookies
These enable the display of personalised advertisements and allow us to measure the effectiveness of our campaigns. They are only activated when the user gives explicit consent.
2.4. Third-party cookies
Some Platform features rely on external services, such as Stripe for payments or support tools. These providers may use their own cookies to ensure transaction security or customer support.
3. Cookie table
| Cookie / technology | Type | Purpose | Approximate duration |
|---|---|---|---|
| sb-<project>-auth-token | Technical | Maintain the authenticated user session. | Session / persistent |
| _ga, _gid, _gat | Analytics | Measure traffic and browsing behaviour through Google Analytics. | 2 years / 24 h / 1 min |
| Stripe cookies | Technical / payment | Ensure payment security and prevent fraud. | Variable |
| Advertising cookies | Advertising | Display personalised advertising campaigns. | Variable |
| Support cookies | Technical / functional | Enable customer support and incident tracking. | Variable |
The list above is representative. Exact names and durations may vary depending on provider updates.
4. How to manage cookies
You can configure your browser to accept, reject or delete cookies. You can also revoke your consent for non-essential cookies through the Platform's cookie banner, when available.
Links to instructions for the main browsers:
Please note that disabling certain cookies may affect the functionality of the Platform.
5. Consent
When you first access the Platform, we ask for your consent to the use of non-essential cookies. You can change your choice at any time. Technical cookies do not require consent, as they are necessary for the operation of the service.
6. Changes to this policy
We may update this Cookie Policy to reflect changes in the technologies used or in legislation. We recommend that you review it periodically. The date of the last update is shown at the top of this document.
7. Contact
If you have any questions about the use of cookies, please write to hola@facturacionvirtual.com.